Yes, actually. You giving aggressive and defensive replies left and right doesn't demonstrate the intent of being open to critique to the uninformed. It's not like I know you or can read your mind, you have to go through the dance and charade of making it clear what your intent is, otherwise we're going to have misunderstandings like this. It's not about being more palatable, it's about communication.
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Look, we're just going in circles now. I've said my piece, you can add it to your list of considerations or not.
I do have a final suggestion: hire a PR manager.
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Someone else will handle the public from now on.